Privacy Policy

At Rydal Lodge, we are committed to protecting your privacy and handling your data with care and transparency. When you book a stay with us, we collect certain personal information to ensure your booking is confirmed, your stay is comfortable, and we comply with legal obligations. This policy outlines how your data is collected, used, and protected.

When you make a booking, we may collect the following information:

Your full name

Contact details (email address, phone number, postal address)

Payment information (securely processed via our payment provider)

Names of any guests staying with you

Your IP address (automatically logged for security purposes)

This information is used only to manage your booking and provide you with the best possible service.

Your information is used to:

Confirm and manage your reservation

Contact you about your stay (e.g., arrival details or queries)

with legal obligations (e.g., guest registration requirements)

Improve your experience at Rydal Lodge

We do not sell or share your data for marketing purposes without your explicit consent.

We retain your booking information after your stay to meet legal, tax, and business requirements.

Your details are securely stored and only accessible to authorised personnel.

You have the right to:

Request access to the information we hold about you

Ask us to correct any inaccuracies

Request that we delete your data (where legally permissible)

Withdraw consent where applicable

To make a request, please contact us at info@rydallodge.co.uk.

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If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

‍Rydal Lodge
Rydal
Ambleside
LA22 9LR
‍
info@rydallodge.co.uk
015394 33208